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IT Services

Printing, Copying, Scanning

Printing, Copying, Scanning

Service Description

This service comprises Printing, Copying and Scanning from Multi-functional devices and printers for both staff and students. The service is designed to allow printing via ID card as primary authentication and manual login (at device) as an alternative authentication.  Printing directly to a specific printer can be enabled in special circumstances.

Features

  • Printing via ID card and manual authentication at the printing device
  • Mobile Printing, using the PaperCut web print service printmanage.abdn.ac.uk, from a wireless device (mobile phone, tablet etc.), via a web interface and/or email attachment.

Users

  • Staff (including honorary)
  • Students
  • Approved external individuals, e.g. visitors

Service Hours

  • 24 hours a day, 7 days a week, 365 days a year

Level of Service

Minimum level of service required to meet business needs

  • At least one functional MFD device or appropriate shared printer in each campus building
  • If network becomes unavailable, printing activity can be manually obtained from each device until the network is restored.

Support and Documentation

User Guides are available on the IT Services web pages:

Please report all faults to the IT Service Desk – servicedesk@abdn.ac.uk

User Responsibility

  • Users are expected to comply with the University’s Conditions for using IT Facilities

Costs