Help with Additional Registration Support - Registration and Course Choice

There are several steps you need to complete in order to register. They can be found here.

You can only access MyTimetable after completing MyCurriculum. You will receive a confirmation email once you have successfully completed MyCurriculum. Please note: there is a delay of up to three hours between completing MyCurriculum and being able to access MyTimetable.

Some courses are capped. This means that they have a limit on the number of places available. The Catalogue will tell you if a course is capped and MyCurriculum will ask you to make alternative choices as back-ups for any capped course you have selected. The course timetable will show in MyTimetable only once the capped course allocation process has been run and you have received and email telling which course(s) you have been allocated.

If you have waited the appropriate time and still cannot access MyTimetable, please visit myit.abdn.ac.uk where you can log a ticket and find solutions. Alternatively, you can contact the IT Service Desk on servicedesk@abdn.ac.uk. Please include as much detail as possible.

Please ensure that you have completed Online Registration and MyCurriculum fully. You will receive a confirmation email once MyCurriculum is complete. There is a wait between completing MyCurriculum and being able to access course areas on MyAberdeen. At busy times it can take up to 2 hours between completing MyCurriculum and being able to access course materials in MyAberdeen.

If you have completed all the required steps and waited the correct amount of time, please visit myit.abdn.ac.uk where you can log a ticket and find solutions. Alternatively, you can contact the IT Service Desk on servicedesk@abdn.ac.uk. Please include as much detail as possible.

Please visit the MyCurriculum Support page for assistance.

Please visit the MyCurriculum Support page for assistance.

First, ensure that you have completed Online Registration (at minimum the Personal Details, Course of Study Details and IT sections). Once a section of the shield is complete it will change from grey to being in colour. If a section of shield is still grey it means you still have something to complete in that section. If you are having issues with Online Registration, you can email the team for help at ereg@abdn.ac.uk.

There is a wait between completing Online Registration and being able to access my Curriculum. At busy times it can take up to 2 hours between completing Online Registration and being able to access MyCurriculum. If you have only just finished Online Registration, please wait the two hours and then try again.

If you are still unable to access MyCurriculum, please visit the MyCurriculum Support page for more help.

The MyCurriculum opening dates can be found here.

In order to receive your loan you must be fully registered (Online Registration and MyCurriculum must be completed). Your loan payment cannot be expected until after the official start date of your course.

If you are fully registered and the official start date of your course has passed but you have not received your loan, please email tuitionfees@abdn.ac.uk.

You will have a three-week period to complete the 50% payment (by the 8^th of October 2021). If you cannot complete the payment before then, please email creditctr@abdn.ac.uk and we will assess your case. The remaining balance is due 30 days from date of invoice, or you can arrange to set up a payment plan. If you cannot settle your fees when you first access Online Registration this will not stop you from registering. As long as the other steps are complete you will still be able to access MyCurriculum.

Whilst completing this section you can choose to disagree with the value shown. This information will then be fed back to the Tuition Fees team (tuitionfees@abdn.ac.uk) so that they can look into this for you. While you are waiting for a response please continue with your registration. You will still be able to access MyCurriculum as long as the other steps are complete.

The University needs to see evidence of your sponsorship/funding. Please email a copy of your award letter/financial guarantee to tuitionfees@abdn.ac.uk. While you are waiting for the Tuition Fee team to update your record please continue with your registration, you will still be able to access MyCurriculum as long as the other steps are complete.

You should submit an application to SAAS/Student Finance as soon as possible. In the meantime, please continue with your registration. As long as the other parts of Online Registration are complete you will be able to access MyCurriculum. You must remember to submit an application every year.

Once you receive your award letter from Student Finance please email it to tuitionfees@abdn.ac.uk so that they can update your record. Students funded by SAAS do not need to submit their letter.

If you receive an invoice from the University while you are waiting on an answer from SAAS/Student Finance, please email our Credit Control (creditctr@abdn.ac.uk) department to update them on your situation.

Please email the Online Registration team on ereg@abdn.ac.uk. In your email please include as much detail as possible.

If you require IT assistance, please visit myit.abdn.ac.uk where you can log a ticket and find solutions. Alternatively, you can contact the IT Service Desk on servicedesk@abdn.ac.uk. Please include as much detail as possible.

If you have any issues while making class selections in MyTimetable, please use the red 'Report a Problem' button available at the top right of MyTimetable. This will provide the quickest response times. If this does not resolve your problem then please visit myit.abdn.ac.uk where you can log a ticket and find solutions. Alternatively, you can contact the IT Service Desk on servicedesk@abdn.ac.uk. Please include as much detail as possible.