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Help with Additional Registration Support - Tuition Fees/Accommodation Fees/Payment Plans

Frequently Asked Questions

Payment can be made by credit/debit card during Online Registration, through Western Union or by bank transfer. A full list of payment options can be found at https://www.abdn.ac.uk/students/finance/paying.php.

Whilst completing this section you can choose to disagree with the value shown. This information will then be fed back to the Tuition Fees team (tuitionfees@abdn.ac.uk) who will look into in to this for you. While you are waiting for a response please continue with your registration. You will still be able to access MyCurriculum as long as the other steps are complete.

No, as long as you have paid your reservation fee then you have 30 days from the date of the invoice in which to make payment.

Yes, you can still make a Bank Transfer in respect of Tuition and/or Accommodation Fees - the details can be found on our webpage www.abdn.ac.uk/students/finance/paying under the 'Other Payment Methods' heading.

No, you can make payment directly into our Accounts using the details found on our webpage www.abdn.ac.uk/students/finance/paying under the 'Other Payment Methods' heading.

We are unable to accept any card details by telephone.

Payment card details should not be provided via email but you can make an online payment via our e-payments portal - www.abdn.ac.uk/epayments/login.

No, but you should always check what charges you may be liable for through your card provider.

When you make payment through our e-payments portal you will have the opportunity to select whether to make payment in sterling or in the currency of the country of domicile of the payment card.

The University makes no recommendation on which option you should choose, and once payment has been completed is irreversible.

You should always check with your card provider as to the level of charges that you may be subject to in respect of any card transaction.

If you wish confirmation that the University has received your payment successfully you can send us an e-mail to payments@abdn.ac.uk and we will respond once we have received and identified your payment.

You should always ensure that your student number is quoted as a reference on any payment made to the University. In addition, if you are able to send through a copy of your payment confirmation by e-mail to payments@abdn.ac.uk then that would be very helpful.

Yes, you can make multiple payments using different payment cards to reach the value that you require to pay.

Please note however, that if making payment through e-registration then only 1 payment is permissible via this portal - additional payments would require to be made via our e-payments portal.

We can update the financial element of your e-registration once we have received and identified your payment.

In order to receive your loan, you must be fully registered (Online Registration and MyCurriculum must be completed). Your loan payment cannot be expected until after the official start date of your course.

If you are fully registered and the official start date of your course has passed but you have not received your loan, please email tuitionfees@abdn.ac.uk.

The University needs to see evidence of your sponsorship/funding. Please email a copy of your award letter/financial guarantee to tuitionfees@abdn.ac.uk. While you are waiting for the Tuition Fee team to update your record please continue with your registration, you will still be able to access MyCurriculum as long as the other steps are complete.

You will have a three-week period to complete the 50% payment. If you cannot complete the payment before then, please email creditctr@abdn.ac.uk and we will assess your case. The remaining balance is due 30 days from date of invoice, or you can arrange to set up a payment plan. If you cannot settle your fees when you first access Online Registration this will not stop you from registering. As long as the other steps are complete you will still be able to access MyCurriculum.

You should submit an application to SAAS/Student Finance as soon as possible. In the meantime, please continue with your registration. As long as the other parts of Online Registration are complete you will be able to access MyCurriculum. You must remember to submit an application every year.

Once you receive your award letter from Student Finance please email it to tuitionfees@abdn.ac.uk so that they can update your record. Students funded by SAAS do not need to submit their letter.

If you receive an invoice from the University while you are waiting on an answer from SAAS/Student Finance, please email our Credit Control (creditctr@abdn.ac.uk) department to update them on your situation.

Payment plans can be set up for both tuition fee and accommodation payments. Detailed information can be found here.

Please note: Payment plans for tuition fees can only be set up after the first 50% of your fee has been paid.

You can set up your payment plan through the e-payments portal. If you are having issues with this, please email the Credit Control department at creditctr@abdn.ac.uk.

If you cannot pay the remaining 50% over the standard 3 monthly instalments, please send an email to creditctr@abdn.ac.uk detailing the reasons why you require an exception to the payment terms and what your proposals for payment are.

The University's standard payment terms are 30 days from date of invoice.

A reminder letter will be sent to your University email account around seven days before payment is due.

Yes, please visit our online site www.abdn.ac.uk/epayments to request a payment plan.

If you have any difficulties with this, please email creditctr@abdn.ac.uk.

No, we simply divide the cost of your fees into the monthly instalments. If, however, you were to default on your payment plan you would be liable to pay a £20 administration charge.

A payment plan confirmation will be emailed to your University email account confirming the dates and values of your payment plan.

To find out what is available to you please visit the University's funding database at the following site www.abdn.ac.uk/study/funding.

Please email payments@abdn.ac.uk to request a receipt for your tuition fee payment.

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