1. I am feeling unwell, what should I do?
You should call your registered GP Practice and make an appointment (Monday- Friday 0900-1700). Your Practice will arrange a telephone, video or face to face appointment depending on what your medical issue is. Please note: You must have an accurate, up to date UK mobile phone number which accepts calls with 'no caller ID' message.
2. What health professional will I see?
You will be seen by a General Practitioner (GP/Doctor) or other health professional who are highly trained to deal with general medical concerns and treatments as well as children's health and women's health issues. They can issue prescriptions for medications and refer on to other specialised clinicians if required.
3. How long will my appointment take?
The appointment is just for you. The Doctor or other health professional is only able to deal with one patient per appointment and must be booked in advance. The length of time your appointment takes will depend on your medical condition but will usually be around 10 minutes.
4. What happens if I am late for appointment?
You must attend your appointment on time or the Doctor or other health professional will not be able to see you.
5. What should I do if I can't make my appointment?
Please let your GP Practice know as soon as possible if you are not able to make your appointment as this could ensure another person manages to get your appointment instead.
6. How do I order medication?
You can get a prescription from your GP. Please give as much information - including name of medication, dose and frequency. Your GP will also require a medical summary from your previous GP or healthcare provider. Please do not wait until you have run out of medication, order well in advance to make sure you have enough.
7. Can I have an interpreter?
Yes, if you require an interpreter to attend your appointment to assist the Doctor or other health professional, please let your GP Practice know in advance. This will either be in person, on the telephone or via a video call. The interpreter is there to assist the Doctor or other health professional in explaining what your medical concerns are and are bound by confidentiality.
8. What if I need blood taken or other tests?
You may require to have blood taken or arrange for further tests. If this is required, it will be fully explained to you where you need to attend. Blood tests are normally performed by nursing staff or health care support workers. Doctors do not routinely perform these types of tests.
9. What do I do if I need urgent medical care?
If you require urgent medical care that is life threatening, i.e. sudden, persistent chest pain, breathing issues etc. please call an ambulance by dialling 999 at any time of the day or night. Ambulances should not be called for anything but life threatening, urgent medical issues. Your GP will be able to deal with non-life threatening medical concerns.
10. What about vaccinations?
Its important or all students to ensure they're up-to-date with their vaccines. If you've come to Scotland from overseas, you may be eligible for free vaccines that aren't available where you lived previously. More information here.
11. How much does medical care cost in the UK?
In Scotland you will find most of your healthcare costs are provided on the NHS whilst you are studying full-time. Visiting a doctor, medical specialist or A&E is free, as are most treatments and medicines prescribed by a doctor. Some costs you may need to pay are for dental treatment, glasses and contact lenses and any healthcare that you choose to receive from a private provider. More information on healthcare is available here.
12. Who else can I go to for medical advice?
