Communicating with you

Build your social network and find your community!

The University of Aberdeen has a presence across all major social media channels for current students. We use these channels to keep you up to date with all things related and of interest to current students, make sure you follow these channels - there may even be a competition or two! 

School Social Channels

Listed below are School specific channels which you may want to join, along with some related societies. For a full list of all Clubs and Societies visit the Students' Union website.

University e-newsletter

During term-time, every week a Student Update email is sent.  See below for distribution dates, and how clubs and societies can submit content for the Students' Union.

Watch these short videos on Toolkit to find out how to access your email on Desktop, Android or iOS.

Within MyAberdeen, you will find the Student Experience organisation. You will find a whole array of information, updates, news, events and promotions here. 

Ensure you check this regularly for any opportunities that have been announced.

The Student Hub is the place to visit if you want to find out:

• Exam results
• Timetables
• Your academic progress
• Academic information, for example how many credits you have, your degree title etc.
• Non-academic information

‘MyAberdeen’ is your very own virtual learning environment.

This is where you will find learning materials and resources associated with your courses and where you will be notified of any announcements about your courses or the University.

Guidance on using MyAberdeen is also available on the Toolkit web pages.

Too many emails from Blackboard?
Watch this video to find out how to manage the notifications you receive. 

Our creative, passionate and enthusiastic student content creators share their experiences of student life at the University of Aberdeen through blogs, vlogs, podcasts and social media platforms.

You can follow their student journey and interest as they develop within the University of Aberdeen community as they introduce you to all that student life has to offer, as well as key social media campaigns. Check out what our students have been up to here. 

Your ideas, expertise and feedback is a key part of driving change at the University of Aberdeen. We provide you with a number of opportunities to feedback and shape the University and your future.

If you want to find out more about forthcoming surveys or other feedback opportunities or to find out the results of previous surveys please visit the Feedback pages of the website.

Communication from the Careers and Employability Service

All student and graduates have access to MyCareerHub, a platform used by the Careers and Employability Service which allows you to connect with part-time work, internships, graduate jobs and book careers events and appointments.

It is important that students keep their MyCareerHub profile up-to-date so that you can receive personalised communications, general news and information and register for additional job alerts.

The Careers and Employability Service will send the following emails to you from MyCareerHub:

• Career Readiness updates: Current students will be sent targeted information based what you have said you would like to take part in over the next 12 months and what areas of support you require. You told us this information as part of the online registration process at enrolment and you can update it at re-enrolment each year. We will send these updates weekly but it will depend on your answers as to how often you receive one. Make sure you have ticked the box for personalised communications to receive these.
• Job and event alerts: When you search for a job on MyCareerHub, you can opt in to receiving targeted job alerts for that search. You can unsubscribe from these alerts at any time but will be automatically unsubscribed if you do not engage with them for over 30 days.
• Appointment and event information: You will be sent automated confirmation, reminder and update emails based on your engagement with the platform, e.g. confirmation of booking an appointment or an updated location of an event.

These communications will be sent directly to your student email account. Emails will be sent from careers@abdn.ac.uk so please add this address to your safe senders. 

Confidential information refers to private information or anything that is not intended to be freely shared. There may be certain circumstances where the University or members of staff such as your personal tutor, lecturers or support services needs to disclose confidential information that the student has shared to support their wellbeing or academic journey.

This will very much depend on the circumstances but we will look to obtain the consent of the student where possible and explain why there is a need to disclose the information and who will have access to this information – this may be to other staff in the school, Student Support, external organisations or family. Information will only ever be disclosed on a “need to know” basis with the welfare of the student at the centre.

Students at the University are entitled to make their own decisions about who has access to their information and no personal information is divulged even to parents, unless there is a serious concern about their welfare. If a student is content for information to be shared with their parents or guardian, it is good practice to have this documented and written consent provided.  This will then be recorded on the Student Records System.

There may be certain circumstances where the University feels it is necessary to share your information without your consent with internal support, external emergency services or next of kin. These may include

1. 1. The student is considered likely to be a danger to themselves or others.
2. 2. The student has a medical emergency.
3. 3. The student is subject to a procedure resulting in their suspension, expulsion or removal from the University.
4. 4. Disclosure is required by law and/or is in the public interest.
5. 5. The University is made aware of an under 18 student or a vulnerable adult who is being abused or is at risk of abuse