Print, Copy, Scan

About printing at Aberdeen

The University has a managed print and copy service: we pay our contractor Epson, supported by Carbon Group UK, for the supply and maintenance of printing devices. This is a highly cost effective and environmentally friendly way of providing printing capability to our students, staff, and visitors.

About printing devices

All printing on campus is via networked multi-function printing devices. These contracted devices are located across the University campuses.

When printing on campus, you send your output to a holding queue. You can then print from this queue at any MFD or printer. To print your output, use your ID card or log in to the printer with your username and password.

• MFDs can copy and scan in both mono and colour, as well as printing the items selected from your print queue on A4 or A3 sized paper.
• Printers can copy and scan in both mono and colour, as well as printing the items selected from your print queue on A4 paper. 
• Default settings are double-sided, monochrome and colour A4 printing.

Where can I print?

See our list of printer locations on campus (July 2024).

User Guides

For full guidance on printing, copying, and scanning, see our Toolkit Printing resource.

MFDs - the basics

1. Hold your ID card against the LOG IN sticker on the device.
2. Select the document(s) to print.
3. Log out of the device when printing is complete.

Ordering Paper

Order paper direct from Lyreco via the Finance System. Use Subproject CF10287-15 and account 4205. Product codes for paper as follows:

• 5226498 - FSC4 Recycled Bright White A4 (per box)
• 5226489 - Recycled Bright White A3 (per ream)

Note: Delivery days are Monday and Thursday. Your order must be approved and sent to Office Depot by 5pm on Friday for a Monday delivery, and 5pm Wednesday for a Thursday delivery.

Reporting Faults

Please report any kind of fault with a printing device – be it with card readers, low toner, or mechanical failure.

To report a fault, scan the QR code on the printing device to report it directly to our supplier, Carbon. Alternatively, you can report it to the IT Service Desk via myit.abdn.ac.uk or by email at servicedesk@abdn.ac.uk

You have a printing budget from which charges for all printing and copying are deducted. Current charges are listed in our Toolkit Guide

Staff and Research Postgraduates

Your department may pay for your printing costs. Please check whether your department requires a limit to be set on your printing. Printing charges are billed to your department quarterly.

Undergraduate and Taught Postgraduate Students

In most cases, students pay for their own printing. Each student has a printing budget from which charges for all printing and copying are deducted. As long as their budget remains in credit they can print. Students use the online PaperCut print service to check and top up their balance. Guidance for students is available in our Toolkit Printing resource.

Subsidising student printing budgets

It may occasionally be appropriate to credit the printing budgets of some students; for example a student who has specific printing requirements for project work, or a student visiting from another University. In such cases:

• raise a Purchase Order and send it to Lynne Kirton (l.kirton@abdn.ac.uk) or Nicola Gray (nicolagray@abdn.ac.uk)
• include details of student and their ID card number
• supply the name and location of the person who has approved the credit

Many MFDs on campus can print up to A3 in colour.

For printing over A3 – ie A2, A1 and A0 (research posters, for example) – please contact:

uoaprint@abdn.ac.uk