Supporting Your Students

If you wish to incorporate academic skills development into a course, for example in critical thinking, academic writing, presentation skills or mathematical principles, the Student Learning Service will be pleased to collaborate with you in the design and delivery of such a session. Please contact sls@abdn.ac.uk.

You can also recommend the Student Learning Service Academic Skills Workshops or Study Advice Sessions to your students.

Academic skills development online resources are available in MyAberdeen. Look in ACHIEVE, under Organisations for undergraduates and Academic Learning Resources for postgraduates.

All information for staff relating to Appeals and Complaints can be found in the 'Appeals and Complaints' pages of the Academic Quality Handbook. 

Information for students on Appeals and Complaints can be found under 'Your Studies, Appeals and Complaints' on the University's Students' InfoHub webpages.

All information pertaining to the Codes of Practice on Student Discipline (Academic and Non-Academic) and Fitness to Practise policies and guidelines, which set out the procedures to be followed in the case of disciplinary offences by students, is available in the Academic Quality Handbook.

In addition to the electronic versions, you can also access the Codes in hard copy on request from:

Registry Student Services
King's College
Aberdeen
AB24 3FX

Students can encounter financial difficulties for a number of reasons. In the first instance, you should encourage them to make an appointment with a Student Support Adviser, in the Student Advice and Support Office, on the second floor of the Students' Union Building. The Student Support Adviser will help them to work out what financial assistance they might be eligible for and what options might be available to them.

The Student Advice and Support Office also administers the Discretionary Fund and the Childcare Fund. These funds are provided by the Scottish Government to assist students who experience unexpected financial difficulties or who have formal childcare expenses. Unfortunately, only UK students are eligible to apply for these funds.

• Financial assistance for students

Further information on financial guidance for students is also available from the Infohub.

British immigration legislation is complex and the International Student Advisers in the Student Advice and Support Office are the only people in the University permitted to give immigration advice. They are professionally trained to provide specific immigration advice and their services are regulated by the Office of the Immigration Services Commissioner.

If a student you are supporting requires advice or information on UK immigration matters, you should contact an International Student Adviser in the first instance by emailing student.international@abdn.ac.uk.

Staff in the Library can help you to improve your information retrieval skills. We offer practical workshops and a toolkit of resources to help you find information quickly and effectively to meet that all important deadline.

For more information go to Information Skills page on the Library website.

The University monitors the attendance and performance of all students throughout the academic year in two ways

• Student Monitoring System
• Progression Exercises

MyAberdeen is the University’s Virtual Learning Environment and is based upon the Blackboard Learn 9.1 environment.

For more information about MyAberdeen or contact details please visit the eLearning page within the Teaching and Learning section.

For students

Detailed information and advice on the current tuition fees and related policies and regulations can be accessed through the Tuition Fees section.

For members of staff

Staff under contract of employment with the University wishing to undertake studies at the University may be entitled to full or partial payment of their tuition fees from their Department or Section. This is conditional on meeting certain criteria and obtaining permission from the Head of College. The Staff Tuition Fees Policy sets out the full details and conditions of this.

Staff wishing to request assistance with their tuition fees can complete and submit a Staff Tuition Fees application form, once they have consulted the policy and secured the relevant School and College level approvals.

A number of forms which students may require during their time at the University are provided on the Infohub website, should you need to direct them to a particular form.

One form which is not available to students, but a staff member may require, is the Recognitions form. It may be necessary to complete this form where a student has previously studied the content of a course, either at school level or at another university, which is compulsory for their degree programme.

The Careers and Employability Service aims to inspire career success for all through collaboration, innovation and professionalism.

Through our inclusive, responsive and professionally-accredited service, we provide opportunities to:

• Explore options, enabling individuals to make informed choices about their future through accessible, approachable and effective careers education, information and guidance.

• Develop employability skills, confidence and experience through innovative curricular, co-curricular and work-related activities in collaboration with university colleagues and employers.

• Connect our University community with regional, national and global employers and organisations, to build effective partnerships and create diverse opportunities.

Delivering these objectives contributes to and aligns with the University’s 2040 strategy commitments to be inclusive, interdisciplinary, international and sustainable.

We actively promote the University of Aberdeen’s policy on Equality, Diversity and Inclusion and adhere to the AGCAS Code of Practice.

For more information visit our website, email careers@abdn.ac.uk or phone +44 (0)1224 273601.

The Infohub, based on the High Street, is a first port of call for many student queries and is supported by a comprehensive website. Full contact details, including a link to the website, are provided below.

Infohub
91 High Street
Aberdeen
AB24 3EN

Tel: +44 (0)1224 273040
Email: infohub@abdn.ac.uk

The Sir Duncan Rice Library
University of Aberdeen
Bedford Road
Aberdeen
AB24 3AA

Tel: +44 (0)1224 273330
Fax: +44 (0)1224 273956
Email: library@abdn.ac.uk

• Opening hours

The day-to-day administration of matters relating to degrees is undertaken by the Registry Officers who are based in the Student Services team. Full contact details for the Registry Officers are provided below.

In addition, the Student Services team provides a Duty Registry Officer service in the Infohub (term time only) from Monday - Friday each week (closes at 1pm on Wednesdays). Students can drop in to see the Duty Registry Officer without an appointment.

Telephone Medicine: +44 (0) 1224 43 7927
Telephone all others: +44 (0) 1224 27 3505

In-course Workshops

We are pleased to collaborate with Academic Staff who wish to increase the learning strategies provision within their courses. In-course workshops can include but are not limited to critical thinking, academic writing and presentation skills. If you would like to discuss these and/or any other topics, please contact us at sls@abdn.ac.uk.

How we work with students in individual Study Advice Sessions

All Study Advice Sessions are confidential unless the student elects otherwise. When working on academic writing with undergraduate and taught postgraduate students, we only look at marked work. We go through feedback carefully with the student in order to devise strategies for future writing. In advance of submission of assignments we give general advice on research and structure but will not edit or proof-read text.

Recommending the Student Learning Service

We are happy for you to recommend our Academic Skills Workshops or individual Study Advice Sessions to students. Study Advice Sessions are available for all students and include academic development for academic writing, maths and for students with dyslexia and other specific learning differences.

Please note, however, that students cannot be compelled to access our service. Please refer students to this website; by clicking on the links to Workshops and Study Advice Sessions they will find details and booking forms

Student Support consists of two areas specialising in non-academic support for students:

• the Student Advice and Support Office
• the University Counselling Service

The Student Advice and Support Office is located on the second floor of The Students' Union Building

Elphinstone Road
Aberdeen
AB24 3FX.
Tel: +44 (0)1224 273935
Email: student.support@abdn.ac.uk

• How to find us

The following services are based in the Student Advice and Support Office

• Disability Advisers - student.disability@abdn.ac.uk
• International Student Advisers - student.international@abdn.ac.uk
• Student Support Advisers - General Advice - student.advice@abdn.ac.uk
• University Counselling Service
  5 Dunbar Street
  Old Aberdeen
  AB24 3UD
  Email: counselling@abdn.ac.uk