MANAGEMENT STUDIES

Credit Points

20

Course Coordinator

Professor J Hyman

Pre-requisites

None

Overview

The course provides students with an introduction to management theory, the nature of organisational behaviour, the context of the organisation: goals, objectives and culture. Theories of organisational structure and contingency theories are examined. Issues addressed include organisational processes and the execution of work, specifically delegation motivation, performance, job satisfaction. The course also examines issues of groups, leadership, conflict and control, communications. The course will conclude with an examination of the role of technology and organisational development.

Structure

3 one-hour lectures per week and 1 one-hour tutorial per fortnight and 1 one-hour seminar per fortnight.

Assessment

1 two-hour written examination (80%) and continuous assessment (20%).

Credit Points

20

Course Coordinator

Dr J D Lamb

Pre-requisites

None

Overview

The operations function is at the core of most organisations. It is responsible for the design, planning, production, control and management of products and services and the operations and processes that produce them. This course introduces students to the most important aspects of managing operations and processes. It will look at design, planning, control, location, quality and the impact of technology. The course covers both theory of operations management and practical methods for managing operations and processes.

Structure

3 one-hour lectures and 1 one-hour tutorial each fortnight.

Assessment

1 two-hour written examination (80%) and continuous assessment (20%).

Credit Points

30

Course Coordinator

Dr S Jack

Pre-requisites

Available only to students in Programme Year 2 or above.

Overview

This course will provide students with an overview of the underpinning concepts of marketing, and the requirements for the development of a market oriented organisation. Specifically this will involve an introduction to the basic concepts of buyer behaviour, market research, the marketing mix and the strategic context of marketing. The linkages between marketing and other key functional areas of management, notably operations and human resource management, are highlighted by this course, encouraging the adoption of a systems perspective.

Structure

2 one-hour lectures per week, 1 one-hour tutorial every alternate week.

Assessment

Examination (80%) and course work (20%).

Credit Points

30

Course Coordinator

To be arranged

Pre-requisites

Available only to students in Programme Year 2 or above.

Overview

Firms are not simply islands in a sea of market relations. Firms do not interact and relate with their environments solely through the price mechanism. Stressing the systematic nature of business organisation, this course seeks to outline the wide range of influences – economic, social, demographic, political, legal, – which affect business activity in a variety of ways and which can impinge upon fundamental processes such as resource acquisition and the creation and consumption of output. The course is concerned with the business and economic environment and its impact upon the firm – and is in that sense outward looking. Where appropriate, theory is grounded in practical examples.

Structure

3 one-hour lectures and 1 one-hour tutorial every alternate week.

Assessment

1 two-hour written examination (80%) and continuous assessment (20%).

Credit Points

30

Course Coordinator

To be arranged

Pre-requisites

Available only to students in Programme Year 3 or above.

Notes

Offered in alternate years.

Overview

The course addresses the role of knowledge in various organisational contexts and different knowledge management theories and practices in general, while placing particular emphasis on processes underlying knowledge-related activities, such as knowledge creation, sharing and acquisition and enablers that energise such activities. Discussion of managing knowledge-related activities covers four distinctive but interrelated aspects, namely societal, strategic, economic and organisational behavioural aspects. In addition to the above areas, issues related to researching knowledge management in different organisational contexts are also introduced. The discussion of research methodology highlights issues which need to be taken into account when conducting fieldwork for preparing and writing in-course assignments.

Structure

3 one-hour lectures and 1 one-hour tutorial per week.

Assessment

1 three-hour written examination (80%) and 1 group assignment (20%).

Credit Points

30

Course Coordinator

To be arranged

Pre-requisites

MS 2004

Notes

Offered in alternate years.

Overview

This course provides an in-depth examination of the concept of relationship marketing. It specifically focuses on the evolution of alternative models of relationship marketing in business to business and service market settings. Key themes which will be examined include the nature of business and service markets, patterns of purchasing behaviour in such markets settings, the nature of the marketing process in such market settings, and the organisation of the marketing function. In this it will introduce students to key current developments in marketing theory and practice.

Structure

1 two-hour lecture per week, 1 two-hour seminar and 1 one-hour tutorial every alternate week.

Assessment

1 three-hour written examination (80%) and continuous assessment (20%).

Credit Points

30

Course Coordinator

Dr S Jack

Pre-requisites

Available only to students in Programme Year 3 or above.

Notes

Offered in alternate years.

Overview

The essence of the course is that the students will develop a business place for a new venture. This plan is intended to be the basis of an application for external finance for the new business and will include the following elements:

• The Business Idea (showing how new value will be generated)


• The Operational Plan (showing how the different elements of the business
  will operate, including premises, plant and personnel)


• The Financial Requirements (a statement of projected income etc)


• The Marketing Plan (demonstrating the market potential and how this might
  be realised)

While the plan will be a group project, the necessary elements will be taught in lecture/seminar format.
2 three-hour seminars per week.

1. The group project to be presented by the student (20%); 2. formal written business plan (group) (20%); 3. individual 3 hour examination based on a case study (60%).

Parts 1 and 2 will include an element of peer group assessment, the group will be allocated a mark by the examiners, students will then allocate this mark amongst the group.

Credit Points

30

Course Coordinator

Ms M Gotsi

Pre-requisites

Available only to students in Programme Year 3 or above.

Notes

Offered in alternate years.

Overview

This course provides an in-depth examination of the critical theories and concepts in services marketing and demonstrates how these concepts can be applied in practice to meet the needs of service organisations. Key themes, which will be examined, include the characteristics of services, the extended marketing mix, the service encounter, the management of people, processes and physical environments, and the management of service quality. In this it will introduce students to key current developments in services marketing theory and practice.

Structure

1 two-hour lecture per week, 1 two-hour seminar/workshop for 6 weeks.

Assessment

1 three-hour written examination (80%) and continuous assessment (20%).

Credit Points

30

Course Coordinator

Dr C Andriopoulos

Pre-requisites

Available only to students in Programme Year 3 or above.

Notes

Offered in alternate years.

Overview

There is a growing perception that human resource planning should be more than just demand and supply forecasting. HR professionals should be business partners in strategy formulation and implementation and should be concerned with the strategic decisions on HRM practices. This course addresses HR strategy and tries to match corporate strategies with specific HR practices.

Structure

3 one-hour lectures and 1 tutorial per week.

Assessment

1 three-hour examination (80%) and continuous assessment (20%).

Credit Points

30

Course Coordinator

To be arranged

Pre-requisites

Available only to students in Programme Year 3 or above.

Notes

Offered in alternate years.

Overview

This course will integrate electronic commerce with other disciplines, including management of information systems, management of information technology, strategic management, marketing, knowledge management, and organisational behaviour. Building upon the underpinning management concepts and theories introduced in ‘Managing People & Organisations’ and ‘Fundamentals of Marketing’, the course will develop students’ broad understanding of the nature and dynamics of electronic commerce, as well as other critical managerial issues in the era of electronic commerce. These critical managerial issues include strategic planning, information management, technological innovation and supply chain management. Specifically, this course will encourage students to adopt a critical and holistic view in addressing key electronic commerce electronic commerce and management functions in modern organisations.

Structure

3 one-hour lectures and 1 one-hour tutorial per week.

Assessment

1 three written examination (80%) and individual essay (20%).

Credit Points

30

Course Coordinator

Dr E Adam

Pre-requisites

None.

Notes

Compulsory for Single Honours MA Management Studies.

Overview

The course demystifies some of the new management approaches which have emerged internationally, and examines the history of management theory and the future development of business organisations. Case study material is used to highlight some of the major contemporary issues which surround the uptake and use of new production and service concepts, such as, just-in-time production, video conferencing technology, best practice strategies, cellular manufacture and quality management. The integration of management theories with processes of organisational adaptation is central to the objective of providing an innovative course on management and organisational change.

Structure

1 one-hour lecture; 1 two-hour lecture/seminar; 1 one-hour tutorial (to be arranged) per week commencing week 17 and concluding in week 26 (10 tutorials in total).

Assessment

1 three-hour written examination (80%) and continuous assessment (20%).

Credit Points

30

Course Coordinator

Professor J Hyman

Pre-requisites

At least 240 credits.

Notes

Offered in alternate years.

Overview

In the early days of industry, employers simply required employees to obey instructions, work hard at simple tasks and offer no obstruction to managers charged with optimising production and efficiency. Employees were seen (and treated) as disposable factors of production with little control over their deployment. Even today, manifestations of this approach are visible in certain jobs and industries. Nevertheless, there have been counter-trends, not least from employers who recognise that in the contemporary "knowledge" economy, employee commitment, rather than dumb compliance, can be an essential element in securing competitive success. Commitment may be gained by involving employees in decisions about their work.

A second source of tension has been through the actions of employees themselves. Rather than be treated as isolated factors of production, the early factories and large-scale production units offered opportunities for employees to combine their activities and participate with employers through the formation of trade unions. Though often contested by employers, union participation in decision-making gradually gained acceptance from reforming governments and through recognition by some employers that unions could be positive forces for their enterprises.

These tensions are still very much alive and still debated. Organisations need people and in those areas where employees have specialist skills or processes are labour intensive, their treatment (and potential contribution) is critical to the success of the enterprise, whether in the public or private sectors of the economy. Employees are becoming increasingly well-educated and expect to be treated with respect by their employers. This course examines critically the different sources and dimensions of industrial democracy and participation, explores their theoretical roots and indicates the extent to which contemporary approaches to people management help to build identification between employee and employer sought by managers and indeed, by policymakers.

Structure

1 two-hour lecture per week and 1 two-hour seminar per week.

Assessment

1 three-hour examination (60%) and two 3000 word essays (40%).

Credit Points

30

Course Coordinator

Mr A Arthur

Pre-requisites

None

Co-requisites

This course will only be available to students who have reached the 3rd year of a designated or honours degree programme in Accountancy or Management.

Notes

Offered in alternate years.

Overview

This course will address the technical, behavioural, and organisational issues associated with the design and implementation of business information systems.

Topics covered will include:

• basic hardware options


• the design of database sytems


• managing system change


• networking and e-business


• the information society


• knowledge in organisations


• decision making


• security and integrity

Structure

2 one-hour lectures per week, 1 one-hour computer lab per week, 1 one-hour tutorial per fortnight.

Assessment

1 two-hour written examination (40%) and continuous assessment (60%).

Credit Points

30

Course Coordinator

Dr K Xiao

Pre-requisites

Available only to students in Programme Year 3 or above.

Notes

Offered in alternate years.

Overview

This course provides an introduction to the complexities of international business management by examining how the multi-dimensional global environment affects all aspects of management within an international context.

The course provides an introductory, but comprehensive, coverage of the main challenges surrounding the international process. Topics include: nature of international business; international strategies and operations; cultural aspect and its impact on international management; issues in management of multinational corporations (MNC) and foreign direct investment (FDI), etc.

Structure

Three lectures and one tutorial weekly.

Assessment

1 three-hour formal examination (80%) and continuous assessment group assignment (20%).

Credit Points

30

Course Coordinator

Dr C Andriopoulos

Pre-requisites

Available only to students in Programme Year 3 or above.

Notes

Offered in alternate years.

Overview

This course introduces students to the concept of creative management at both an individual and organisational level. The course covers (a) indivdual creativity: different perceptions and values, styles and development, reflectivity and networking (b) organisational creativity: role of organisational creativity, approaches to fostering organisational creativity, the management of innovation, organisational renewal. Alongside enhancing student understanding creativity at the organisational level, the course involves significant skill development in terms of developing reflective skills, problem solving, and use of exploratory to develop creative approaches to strategy development.

Structure

2 one-hour lecture and 1 two-hour seminar per week.

Assessment

Examination (80%) and course work (20%).

Credit Points

30

Course Coordinator

Dr S Jack

Pre-requisites

Available only to students in Programme Year 3 or above who have passed at least 50 Credit Points in Management Studies at levels 1 and 2.

Notes

Offered in alternate years.

Overview

This course will provide students with a knowledge and understanding of business development, from the start-up stages, through growth and internationalisation. A combination of case studies, group activities and lectures will be used. The case studies will involve looking at real business situations and how companies have developed, including local firms and non-UK firms. Students will analyse these case studies interactively to develop an understanding of the problems which were encountered and how these were overcome. The importance of personal, cultural and environmental factors and their interactions will be assessed.

Structure

2 two-hour lectures per week.

Assessment

Examination (80%) and course work (20%).

Credit Points

30

Course Coordinator

Dr J D Lamb

Pre-requisites

Available only to students in Programme Year 3 or above.

Notes

Offered in alternate years.

Overview

This course will provide students with an overview of some of the more commonly applied areas of management science. These include Linear Programming, Project Management, Decision Analysis, Simulation, Tools of Quality Control, which are crucial for the problem and solving processes in the organisation. Approaches to systems analysis and systems theory will be used to introduce students to problem conceptualisation and building models for formulation and problem solving in organisations.

Structure

Total of 4 contact hours per week comprising a combination of lectures, tutorials, and seminars for project work depending on student numbers.

Assessment

1 three-hour written examination (80%) and continuous assessment (20%).

Credit Points

30

Course Coordinator

Ms M Gotsi

Pre-requisites

Available only to students in Programme Year 3 or above.

Notes

Offered in alternate years.

Overview

This course provides an in-depth understanding of marketing tools, concepts and theories which can be used in the effective management of Integrated Marketing Communications. The course will identify and critically evaluate the driving forces which have led to changes in the environment for Marketing Communications and consider the impact which these have had on Marketing Communications. It will also critically discuss key models of mass communication, evaluate different promotional tools and media vehicles and offer recommendations for the effective planning and implementation of Integrated Marketing Communications.

Structure

1 two-hour lecture per week, 1 two-hour workshop per week.

Assessment

1 two-hour written examination (60%) and continuous assessment (40%).

Credit Points

30

Course Coordinator

Dr N Naughton

Pre-requisites

Available only to students in Programme Year 3 or above.

Notes

Offered in alternate years.

Overview

Organisational behaviour is one of the most complex and perhaps least understood academic elements of modern general management but since it concerns the behaviour of people within organisations it is also one of the most central. Its concern with individual and group behaviour makes it an essential element in dealing with the complex behavioural issues thrown up in the modern business world. This course is designed to prepare students for what lies within organisations, thus avoiding the “reality shock”.

This course is concerned with managing and understanding organisational behaviour. The focus will be at an individual level and group level and understanding how people behave and interact within organisations – and in that sense is inward looking. The emphasis will be on real-life rather than theoretical examples although wherever appropriate theory will be grounded in practical examples.

Structure

2 one-hour lectures, 1 seminar, 1 tutorial per week.

Assessment

1 two-hour written assessment (80%) and continuous assessment (20%).

Credit Points

30

Course Coordinator

Dr C Andriopoulos

Pre-requisites

Available only to students in Programme Year 3 or above.

Notes

Offered in alternate years.

Overview

• Marketing in the connected world


• Understanding customer needs and analysing competitors


• Assessing opportunities and forecasting demand


• Segmenting markets and designing value propositions


• Managing distribution channels


• Building and managing brand equity and customer experiences


• Customer-focused product planning


• Managing growth and evolution

Structure

1 two-hour lecture, 1 one-hour seminar and 1 one-hour workshop per week.

Assessment

1st Attempt: 1 three-hour written examination (60%) and continuous assessment: group report (30%) and group presentation (10%).

Resit: 1 three-hour written examination (100%).

Credit Points

30

Course Coordinator

To be arranged

Pre-requisites

MS 3528. Available only to Senior Honours students in Management Studies, or Entrepreneurship.

Overview

The subject matter and topic must be approved by the Course Co-Ordinator. Dissertations must be typed, must not exceed 10,000 words and must be submitted by the beginning of the Spring Term of the Senior Honours year.

Assessment

Dissertation (100%).

Credit Points

30

Course Coordinator

Dr D Molyneaux

Pre-requisites

Available only to 4th year Honours students in Sport and Leisure Management

Overview

This course allows the student to examine, in depth, through a piece of extended work, a major accounting, financial, economic or management issue relating to the sports or leisure industries.

Assessment

Continuous assessment (100%).

Credit Points

30

Course Coordinator

To be arranged

Pre-requisites

Available only to Senior Honours students in Management Studies.

Notes

Compulsory for Single and Joint Honours MA Management Studies.

Overview

1. Concept of Business Policy: Nature and Process of Strategy Formulation.


2. Strategic Analysis: (a) Competitive Analysis; (b) Environmental Analysis;
   (c) Organisational Analysis.


3. Strategic Choice: (a) Directions of Strategic Development; (b) Evaluation
   of Strategic Options.


4. Strategic Integration: (a) Strategy, Structure and Culture; (b) Strategic
   Leadership; (c) Functional Implementation.


5. Ethics and Strategy

Structure

3 one-hour lectures per week and 6 two-hour seminars.

Assessment

Examination (80%), course work (20%).