MANAGEMENT STUDIES

Credit Points

20

Course Coordinator

Dr D Tourish

Pre-requisites

None

Overview

The course provides students with an introduction to management theory, the nature of organisational behaviour, the context of the organisation: goals, objectives and culture. Theories of organisational structure and contingency theories are examined. Issues addressed include organisational processes and the execution of work, specifically delegation motivation, performance, job satisfaction. The course also examines issues of groups, leadership, conflict and control, communications. The course will conclude with an examination of the role of technology and organisational development.
3 one-hour lectures per week (Mon, Tue, Thu at 1 pm) and 1 one-hour tutorial (to be arranged) per week.
1 two-hour written examination (80%) and continuous assessment (20%).

Credit Points

20

Course Coordinator

Dr J D Lamb

Pre-requisites

None

Overview

The operations function is at the core of most organisations. It is responsible for the design, planning, production, control and management of products and services and the operations and processes that produce them. This course introduces students to the most important aspects of managing operations and processes. It will look at design, planning, control, location, quality and the impact of technology. The course covers both theory of operations management and practical methods for managing operations and processes.
3 one-hour lectures (Mon, Tue, Wed at 1.00 pm) and 1 one-hour tutorial (to be arranged) each fortnight.
1 two-hour written examination (80%) and continuous assessment (20%).

Credit Points

30

Course Coordinator

Mr M Atkins

Pre-requisites

Available only to students in Programme Year 2 or above.

Overview

This course will provide students with an overview of the underpinning concepts of marketing, and the requirements for the development of a market oriented organisation. Specifically this will involve an introduction to the basic concepts of buyer behaviour, market research, the marketing mix and the strategic context of marketing. The linkages between marketing and other key functional areas of management, notably operations and human resource management, are highlighted by this course, encouraging the adoption of a systems perspective.
2 one-hour lectures per week, 1 one-hour tutorial every alternate week.
Examination (80%) and course work (20%).

Credit Points

30

Course Coordinator

Dr M Freel

Pre-requisites

Available only to students in Programme Year 2 or above.

Overview

Firms are not simply islands in a sea of market relations. Firms do not interact and relate with their environments solely through the price mechanism. Stressing the systematic nature of business organisation, this course seeks to outline the wide range of influences – economic, social, demographic, political, legal, etc. – which affect business activity in a variety of ways and which can impinge upon fundamental processes such as resource acquisition and the creation and consumption of output. The course is concerned with the business and economic environment and its impact upon the firm – and is in that sense outward looking. Where appropriate, theory is grounded in practical examples.
3 one-hour lectures (Wed, Thur, Fri at 1 p.m.) and 1 one-hour tutorial (tba) per week.
1 two-hour written examination (80%) and continuous assessment (20%).

Credit Points

30

Course Coordinator

Dr A Anderson

Pre-requisites

MS 1502 and MS 2505.

Notes

Offered every alternate year starting 2002/03.

Overview

Conceptual Approaches to Enterprise introduces students to theories of entrepreneurial development, concentrating on the four main contemporary Departments of thought:

1. Sociological models: class, gender, ethnicity and life patterns.


2. Trait theories: psychological, psychodynamic and behaviourist models.


3. Business process approaches: stage models, process models, knowledge.


4. Business population theories: Schumpeterian models, population ecology.
   

2 two-hour lectures per week.
Examination (80%) and course work (20%).

Credit Points

30

Course Coordinator

To be arranged

Pre-requisites

Available only to students in Programme Year 3 or above.

Notes

Offered every alternate year starting 2002/03.

Overview

The course addresses the role of knowledge in various organisational contexts and different knowledge management theories and practices in general, while placing particular emphasis on processes underlying knowledge-related activities, such as knowledge creation, sharing and acquisition and enablers that energise such activities. Discussion of managing knowledge-related activities covers four distinctive but interrelated aspects, namely societal, strategic, economic and organisational behavioural aspects. In addition to the above areas, issues related to researching knowledge management in different organisational contexts are also introduced. The discussion of research methodology highlights issues which need to be taken into account when conducting fieldwork for preparing and writing in-course assignments.
3 one-hour lectures and 1 one-hour tutorial per week..
1 three-hour written examination (80%) and 1 group assignment (20%).

Credit Points

30

Course Coordinator

To be arranged

Pre-requisites

MS 2004

Notes

Offered every alternate year starting 2001/02.

Overview

This course provides an in-depth examination of the concept of relationship marketing. It specifically focuses on the evolution of alternative models of relationship marketing in business to business and service market settings. Key themes which will be examined include the nature of business and service markets, patterns of purchasing behaviour in such markets settings, the nature of the marketing process in such market settings, and the organisation of the marketing function. In this it will introduce students to key current developments in marketing theory and practice.
1 two-hour lecture per week, 1 two-hour seminar and 1 one-hour tutorial every alternate week.
1 three-hour written examination (80%) and continuous assessment (20%).

Credit Points

30

Course Coordinator

Dr D Tourish

Pre-requisites

Available only to students in Programme Year 3 or above.

Notes

Offered every alternate year starting 2001/02.

Overview

This course will explore core communication issues – such as the role of open information exchange in facilitating relational growth, and the role of teams and team leadership. It will also discuss how communication and leadership is central to organisational effectiveness and efficiency. The rigorous evaluation of communication practices through communication audits, and the development of communication strategies, will be of central importance. Key emergent issues in the leadership literature, such as the difference between and respective contributions of transactional and transformational leadership, will be addressed. It is intended that students will acquire a sound grasp of the underlying theory, and also that their practical skills in these areas will benefit from critical scrutiny of the concepts that underlie effective practice.
2 one-hour lectures, plus one tutorial and one practical workshop per week. (The workshop will serve as ‘practice sessions’, in which students will be encouraged to practice and critically assess their communication, team building and team leadership skills).
1 three-hour examination (80%) and continuous assessment (20%).

Credit Points

30

Course Coordinator

Dr S Jack

Pre-requisites

Available only to students in Programme Year 3 or above.

Notes

Offered every alternate year starting 2001/02.

Overview

The essence of the course is that the students will develop a business place for a new venture. This plan is intended to be the basis of an application for external finance for the new business and will include the following elements:

• The Business Idea (showing how new value will be generated)


• The Operational Plan (showing how the different elements of the business
  will operate, including premises, plant and personnel).


• The Financial Requirements (a statement of projected income etc)


• The Marketing Plan (demonstrating the market potential and how this might
  be realised)

While the plan will be a group project, the necessary elements will be taught in lecture/seminar format.
2 three-hour seminars per week.

1. The group project to be presented by the student (20%)


2. A formal written business plan (group) (20%)


3. An individual 3 hour examination based on a case study

Parts 1 and 2 will include an element of peer group assessment, the group will be allocated a mark by the examiners, students will then allocate this mark amongst the group.

Credit Points

30

Course Coordinator

Ms M Gotsi

Pre-requisites

Available only to students in Programme Year 3 or above.

Notes

To run every alternate year starting 2002/03.

Overview

This course provides an in-depth examination of the critical theories and concepts in services marketing and demonstrates how these concepts can be applied in practice to meet the needs of service organisations. Key themes, which will be examined, include the characteristics of services, the extended marketing mix, the service encounter, the management of people, processes and physical environments, and the management of service quality. In this it will introduce students to key current developments in services marketing theory and practice.
1 two-hour lecture per week, 1 two-hour seminar/workshop for 6 weeks.
1 three-hour written examination (80%) and continuous assessment (20%).

Credit Points

30

Course Coordinator

Dr C Andriopolilos

Pre-requisites

Available only to students in Programme Year 3 or above.

Notes

Offered every alternate year starting 2002/03.

Overview

There is a growing perception that human resource planning should be more than just demand and supply forecasting. HR professionals should be business partners in strategy formulation and implementation and should be concerned with the strategic decisions on HRM practices. This course addresses HR strategy and tries to match corporate strategies with specific HR practices.
3 one-hour lectures and 1 tutorial per week.
1 three-hour examination (80%) and continuous assessment (20%).

Credit Points

30

Course Coordinator

To be arranged

Pre-requisites

Available only to students in Programme Year 3 or above.

Notes

Offered every alternate year starting 2001/02.

Overview

This course will integrate electronic commerce with other disciplines, including management of information systems, management of information technology, strategic management, marketing, knowledge management, and organisational behaviour. Building upon the underpinning management concepts and theories introduced in ‘Managing People & Organisations’ and ‘Fundamentals of Marketing’, the course will develop students’ a broad understanding of the nature and dynamics of electronic commerce, as well as other critical managerial issues in the era of electronic commerce. These critical managerial issues include strategic planning, information management, technological innovation and supply chain management. Specifically, this course will encourage students to adopt a critical and holistic view in addressing key electronic commerce electronic commerce and management functions in modern organisations.
3 one-hour lectures and 1 one-hour tutorial per week..
1 three written examination (80%) and individual essay (20%).

Credit Points

30

Course Coordinator

Mr M Freel

Pre-requisites

Available only to students in Programme Year 3 or above.

Notes

Offered every alternate year starting 2001/02.

Overview

The course addresses the role of industrial innovation in economic progress generally, while placing particular emphasis on the place of Entrepreneurship and small firms within the process. After discussing the historical context, the course considers contemporary issues at the level of the firm, the industry and national and international economies. Whilst strongly grounded in theory the course enjoys considerable practical relevance.
3 one-hour lectures and 1 one-hour tutorial per week..
Examination (80%) and continuous assessment (20%).

Credit Points

30

Course Coordinator

Dr E Adams

Pre-requisites

Only available to senior honours students.

Notes

Compulsory for Single and Joint Honours MA Management Studies.

Overview

The course demystifies some of the new management approaches which have emerged internationally, and examines the history of management theory and the future development of business organisations. Case study material is used to highlight some of the major contemporary issues which surround the uptake and use of new production and service concepts, such as, just-in-time production, video conferencing technology, best practice strategies, cellular manufacture and quality management. The integration of management theories with processes of organisational adaptation is central to the objective of providing an innovative course on management and organisational change.
1 one-hour lecture; 1 two-hour lecture/seminar; 1 one-hour tutorial (to be arranged) per week commencing week 17 and concluding in week 26 (10 tutorials in total).
1 three-hour written examination (80%) and continuous assessment (20%).

Credit Points

30

Course Coordinator

Dr Y Xiao

Pre-requisites

At least 240 credits.

Overview

The course focuses on the management of the internationalisation of business. Students will have the opportunity to apply theoretical concepts to case examples in order to (1) assess the relative significance of international trade, both economically and socially, and (2) explore current trends in international trade and its relationship to (for example) strategy, human resource management and information technology. The course will take a thematic, regional and multi-cultural approach, aiming to provide in-depth understanding of some of the more important aspects of international business in a number of selected regional areas and cultural settings, including Europe and Asia.

2 one-hour lectures and 1 one-hour tutorial per week.

Examination (80%) and course work (20%).

Credit Points

30

Course Coordinator

Dr J Lees-Marshment

Pre-requisites

Available only to students in Programme Year 3 or above.

Notes

Offered every alternate year starting 2002/03.

Overview

The course will provide an overview of management changes across the range of public service provision in the UK. Attention will be drawn to particular themes in a comparative context. Current management techniques will be examined and placed in a broader context of organisational behaviour. Students will gain an appreciation of the management problem as conceived by practitioners in the health service, Departments, education and central government. A case study/simulation exercise approach will be used to support the lecture/tutorial programme.
2 two-hour teaching sessions per week.
Examination (80%) and course work (20%).

Credit Points

30

Course Coordinator

Dr J Farmer

Pre-requisites

Available only to students in Programme Year 3 or above who have passed at least 50 Credit Points in Management Studies at Levels 1 and 2.

Notes

Offered every alternate year starting in 2002/03.

Overview

The ever increasing utilisation of information technology (IT) makes it vital for students to become familiar with related trends and issues. In every sphere of life and in a growing number of workplaces, IT seems all pervasive. The course aims to provide students with a comprehensive awareness and knowledge of IT and of the managerial and organisational issues of IT-use in work-related contexts. Within this, strong emphasis will be placed on strategies for managing information technology.
3 one-hour lecture/seminars and 1 one-hour tutorial per week.
1 three-hour examination (80%) and continuous assessment: one assignment (20%).

Credit Points

30

Course Coordinator

To be arranged

Pre-requisites

Available only to students in Programme Year 3 or above.

Notes

Offered every alternate year starting 2002/03.

Overview

This course introduces students to the concept of creatvie management at both an individual and organisational level. The course covers (a) indivdual creativity: different perceptions and values, styles and development, reflectivity and networking (b) organisational creativity: role of organisational creativity, approaches to fostering organisational creativity, the management of innovation, organisational renewal. Alongside enhancing student understanding creativity at the organisational level, the course involves significant skill development in terms of developing reflective skills, problem solving, and use of exploratory to develop creative approaches to strategy development.
2 one-hour lecture and 1 two-hour seminar per week.
Examination (80%) and course work (20%).

Credit Points

30

Course Coordinator

Dr S Jack

Pre-requisites

Available only to students in Programme Year 3 or above who have passed at least 50 Credit Points in Management Studies at levels 1 and 2.

Notes

Offered every alternate year.

Overview

This course will provide students with a knowledge and understanding of business development, from the start-up stages, through growth and internationalisation. A combination of case studies, group activities and lectures will be used. The case studies will involve looking at real business situations and how companies have developed, including local firms and non-UK firms. Students will analyse these case studies interactively to develop an understanding of the problems which were encountered and how these were overcome. The importance of personal, cultural and environmental factors and their interactions will be assessed.

2 two-hour lectures per week.
Examination (80%) and course work (20%).

Credit Points

30

Course Coordinator

To be arranged

Pre-requisites

Available only to students in Programme Year 3 or above.

Notes

Offered every alternate year starting 2002/03.

Overview

This course will provide students with an overview of some of the more commonly applied areas of management science. These include Linear Programming, Project Management, Decision Analysis, Simulation, Tools of Quality Control, which are crucial for the problem and solving processes in the organisation. Approaches to systems analysis and systems theory will be used to introduce students to problem conceptualisation and building models for formulation and problem solving in organisations.
Total of 4 contact hours per week comprising a combination of lectures, tutorials, and seminars for project work depending on student numbers.
1 three-hour written examination (80%) and continuous assessment (20%).

Credit Points

30

Course Coordinator

Dr J Lees-Marshment

Pre-requisites

MS 2004. Available only to students in Programme Year 3 or above.

Notes

To run every alternate year starting 2001/02.

Overview

This course studies Comprehensive Political Marketing (C.P.M): the application of marketing techniques and concepts to the political environment. It covers the rise of consumerism and political marketing, the nature of C.P.M, and applies marketing to several aspects of politics including parties and elections, charities, local government, the public sector and the media. It encourages students to think seriously about the application of marketing to a non-business environment: what marketing tools and concepts can be transferred and how they might need to be adapted.
2 one-hour lectures per week, 1 one-hour seminar/visiting speaker and 1 hour debate-lecture/tutorial.
1 three-hour written examination (80%) and continuous assessment (20%).

Credit Points

30

Course Coordinator

Dr J Farmer and Dr P Robson

Pre-requisites

Available only to students in Programme Year 3 or above who have passed at least 50 Credit Points in Management Studies at levels 1 and 2.

Notes

Offered each academic year.

Overview

The course will provide students with an in-depth understanding of qualitative and quantitative research skills necessary for an undergraduate dissertation. Specifically the course will provide students with a thorough understanding of how to gather qualitative and quantitative data, how to use existing data sets, how to statistically and critically evaluate research results, and how to write-up and disseminate results. Students’ analytical and critical skills will be developed by the worksop and tutorial programmes. The course includes at least three-hours of computer time on the uses and applications of the SPSS statistical packages.
2 one-hour lectures, 1 one-hour workshop and 1 one-hour tutorial per week.
1 three-hour written examination (80%) and continuous assessment (20%).

Credit Points

30

Course Coordinator

Ms M Gotsi

Pre-requisites

Available only to students in Programme Year 3 or above.

Notes

This course will be available in 2003/04 and in every alternate year thereafter.

Overview

This course provides an in-depth understanding of marketing tools, concepts and theories which can be used in the effective management of Integrated Marketing Communications. The course will identify and critically evaluate the driving forces which have led to changes in the environment for Marketing Communications and consider the impact which these have had on Marketing Communications. It will also critically discuss key models of mass communication, evaluate different promotional tools and media vehicles and offer recommendations for the effective planning and implementation of Integrated Marketing Communications.

1 two-hour lecture per week, 1 two-hour workshop per week.

1 two-hour written examination (60%) and continuous assessment (40%).

Credit Points

30

Course Coordinator

Ms M C D Dinnie

Pre-requisites

Available only to students in Programme Year 3 or above.

Overview

Organisational behaviour is one of the most complex and perhaps least understood academic elements of modern general management but since it concerns the behaviour of people within organisations it is also one of the most central. Its concern with individual and group behaviour makes it an essential element in dealing with the complex behavioural issues thrown up in the modern business world. This course is designed to prepare students for what lies within organisations, thus avoiding the “reality shock”.

This course is concerned with managing and understanding organisational behaviour. The focus will be at an individual level and group level and understanding how people behave and interact within organisations – and in that sense is inward looking. The emphasis will be on real-life rather than theoretical examples although wherever appropriate theory will be grounded in practical examples.

2 one-hour lectures, 1 seminar, 1 tutorial per week.

1 two-hour written assessment (80%) and continuous assessment (20%).

Credit Points

30

Course Coordinator

Mr M Atkins

Pre-requisites

MS 3021. Available only to Senior Honours students in Management Studies, European Management Studies or Entrepreneurship.

Overview

The subject matter and topic must be approved by the Head of Department. Dissertations must be typed, must not exceed 10,000 words and must be submitted by the beginning of the Spring Term of the Senior Honours year.
Dissertation (100%).

Credit Points

30

Course Coordinator

Mr M Atkins

Pre-requisites

Available only to Senior Honours students in Management Studies.

Notes

Compulsory for Single and Joint Honours MA Management Studies.

Overview

1. Concept of Business Policy: Nature and Process of Strategy Formulation.


2. Strategic Analysis: (a) Competitive Analysis; (b) Environmental Analysis;
   (c) Organisational Analysis.


3. Strategic Choice: (a) Directions of Strategic Development; (b) Evaluation
   of Strategic Options.


4. Strategic Integration: (a) Strategy, Structure and Culture; (b) Strategic
   Leadership; (c) Functional Implementation.


5. Ethics and Strategy

3 one-hour lectures per week and one two-hour seminar per fortnight.
Examination (80%), course work (20%).