Last modified: 25 Mar 2016 11:37
Students study service design and how co-creation of their product with customers will develop a better experience and service for their users. This is a practical based approach with regular workshops to learn the practices involved and how they can be used with their business idea.
| Study Type | Postgraduate | Level | 5 |
|---|---|---|---|
| Term | First Term | Credit Points | 15 credits (7.5 ECTS credits) |
| Campus | None. | Sustained Study | No |
| Co-ordinators |
|
||
Information on contact teaching time is available from the course guide.
Continuous assessment (100%): a portfolio of materials that might include a mixture of customer experience journey, service design blueprints, empathy maps and other artifacts, which are submitted along with a group report of the development of their idea over the term and a number of 500 word individual reflective submissions. 50% of the mark is based on group activities and 50% is based on individual work.
There are no assessments for this course.
We have detected that you are have compatibility mode enabled or are using an old version of Internet Explorer. You either need to switch off compatibility mode for this site or upgrade your browser.
