Last modified: 25 Sep 2019 09:58
Non-technical skills are the social, cognitive and personal management skills that, alongside technical knowledge, enable safe and effective work performance. These skills are vital in all industries, with a particular emphasis on high risk industries such as aviation, healthcare, shipping, agriculture and offshore drilling.
| Study Type | Postgraduate | Level | 5 |
|---|---|---|---|
| Term | Second Term | Credit Points | 15 credits (7.5 ECTS credits) |
| Campus | Aberdeen | Sustained Study | No |
| Co-ordinators |
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The course will discuss the history of non-technical skills, from crew resource management in aviation to more recent developments in farming and healthcare. The development of behavioural markers will be described, and each of the non-technical skills will be discussed in detail, with examples from a range of industries.
By covering the most up to date research in this area, alongside evaluating real life case studies to discover what went wrong, this course will equip professionals from every industry with the tools they need to consider non-technical skills in their own workplaces, along with assessing and improving those skills.
This course will consider the social (teamwork, leadership, communication), cognitive (situation awareness, decision-making, task management) and personal management (stress and fatigue management) skills necessary for safety at work. These skills will be discussed both together, and separately, to enable detailed understanding of the development and maintenance of these skills. Factors that could adversely impact these skills will also be described.
Crew resource management, the aviation-based training programme for enhancing non-technical sills, was first introduced to aviation over 20 years ago. This was following a series of aviation catastrophes where no obvious technical malfunction was identified, or where crew behaviours exacerbated, rather than reduced, the likelihood of the incident occurring. Following a series of investigations failures in non-technical skills were identified in the lead-up to each incident. By examining the development of crew resource management, and then charting the evolution of this programme to encompass other industries, this course will enable students to understand the importance of these skills, and the consequences of non-technical skill failures. This understanding will enable students to consider those skills in their own industry and give them the tools to assess, and enhance, those skills in practice.
Topics in detail:
| Assessment Type | Summative | Weighting | 15 | |
|---|---|---|---|---|
| Assessment Weeks | Feedback Weeks | |||
| Feedback |
Feedback will be delivered online on all summative assessments. There will be an online discussion board to support coursework preparation. |
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| Knowledge Level | Thinking Skill | Outcome |
|---|---|---|
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| Assessment Type | Summative | Weighting | 85 | |
|---|---|---|---|---|
| Assessment Weeks | Feedback Weeks | |||
| Feedback |
Feedback will be delivered online on all summative assessments. There will be an online discussion board to support coursework preparation. Weekly test. |
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| Knowledge Level | Thinking Skill | Outcome |
|---|---|---|
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There are no assessments for this course.
| Assessment Type | Summative | Weighting | 85 | |
|---|---|---|---|---|
| Assessment Weeks | 48 | Feedback Weeks | 51 | |
| Feedback | Similar to first attempt, with existing pass mark carried forward so that resit is only needed for failed element(s). | |||
| Knowledge Level | Thinking Skill | Outcome |
|---|---|---|
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| Assessment Type | Summative | Weighting | 15 | |
|---|---|---|---|---|
| Assessment Weeks | 48 | Feedback Weeks | 51 | |
| Feedback | Similar to first attempt, with existing pass mark carried forward so that resit is only needed for failed element(s). | |||
| Knowledge Level | Thinking Skill | Outcome |
|---|---|---|
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| Knowledge Level | Thinking Skill | Outcome |
|---|---|---|
| Factual | Understand | Demonstrate knowledge and understanding of the key social, cognitive and personal management non-technical skills. |
| Procedural | Evaluate | Evaluate the impact of non-technical skill failures across a range of industries. |
| Factual | Understand | Demonstrate understanding of the development process for behavioural marker systems in order to assess non-technical skills. |
| Factual | Evaluate | Evaluate the impact of a range of factors on non-technical skill development and performance. |
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