Artificial Intelligence and Chatbots: The benefits and challenges of an increasing trend
Professor Donald Hislop, from the University of Aberdeen Business School, and Dr. Luciana Blaha, from Heriot-Watt University, write about their research which has investigated how people interact with chatbots, and the many questions that still need to be answered if the use of this embryonic technology is to become widespread.
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Published by Communications, University of Aberdeen
