UPDATE: IT Outage postponed until 5pm on 1 Nov

In this section
UPDATE: IT Outage postponed until 5pm on 1 Nov

The IT work scheduled for 5pm this evening has been delayed for 24 hours. IT services will remain online this evening as normal.

What is happening?

The IT work scheduled for 5pm this evening has been delayed for 24 hours.  IT services will remain online this evening as normal.

There is a risk of an outage to some IT services on Wednesday 1 November from 5pm while we conduct live testing of the power supply to the Garthdee Data Centre.

 The services affected are:

-        Student H: drives and some staff H: drives

-        VDI services including STEM VDI desktops

-        Access to some shared drives

-        Access to some corporate systems

There is risk of interruption to these services until 9am on Thursday 2 November, although we do aim to complete the testing as early as possible on Wednesday evening.

No other IT services should be affected.

Background

There has been a major failure with the Uninterruptible Power Supply (UPS) that feeds the IT data centre at Garthdee that we share with Robert Gordon University.

To diagnose the root cause of the problem we need to perform live load testing of the existing UPS. This live testing carries a very high risk of power loss and subsequent interruption to the services listed above.

 We apologise for the inconvenience.

 

Search News

Browse by Month

2004

  1. Jan
  2. Feb
  3. Mar
  4. Apr
  5. May
  6. Jun
  7. Jul
  8. Aug
  9. Sep
  10. Oct
  11. Nov There are no items to show for November 2004
  12. Dec

2003

  1. Jan
  2. Feb
  3. Mar
  4. Apr
  5. May
  6. Jun
  7. Jul
  8. Aug
  9. Sep
  10. Oct
  11. Nov
  12. Dec There are no items to show for December 2003

1999

  1. Jan There are no items to show for January 1999
  2. Feb There are no items to show for February 1999
  3. Mar
  4. Apr
  5. May
  6. Jun
  7. Jul
  8. Aug
  9. Sep
  10. Oct
  11. Nov
  12. Dec

1998

  1. Jan
  2. Feb
  3. Mar
  4. Apr There are no items to show for April 1998
  5. May
  6. Jun
  7. Jul There are no items to show for July 1998
  8. Aug There are no items to show for August 1998
  9. Sep
  10. Oct
  11. Nov There are no items to show for November 1998
  12. Dec