- What is Inter Library Loan?
-
What is the Inter Library Loan Service?
Who can use the service?
What does the service cover?
Before you submit a request
EThOS Thesis Service
The Copyright Directive
Articles and book chapters for reading lists
Inter Library Loans Secure Electronic Delivery
Information on borrowing for other libraries
UK libraries
Apply to inter-library-loans@abdn.ac.uk quoting your British Library account number and request reference number.
Overseas Libraries
We do not lend material to non-UK libraries
- Submitting a request
-
Submitting a Request
There are two ways to submit a request - either online via Primo or by completing a paper Inter Library Loan (ILL) form.
Using paper ILL forms
If you wish to use the forms, these are available at all branches of the library.
Online via Primo
- Select the ILL tab
- You will be required to sign-in, either as UOA staff and Students or External Library Members
- Select either Book (used for books, thesis, reports, complete journal issue/volume) or Article. Complete the details for the item you require. Make sure the essential fields, marked with a red asterisk *, are completed.
- Agree to the Copyright Statement and Click Send Request
A message telling you that the request has been successfully registered will appear on screen.
Check the progress of your requests via your borrower record
- Check your own library record via Primo
- Sign in to the system
- To access your Borrower Record click your name at the top right
- Click My Requests to look at a list of your requests and check on their progress
- We will also notify you of availability by email or letter
- If there is a problem obtaining the item then we will contact you as soon as possible
It is important to bear in mind that your request will be processed more quickly if your citation and source of your information is accurate. Please check the authenticity of references and include this information in your request.
- Inter Library Loan charges
-
Inter Library Loan Charges
Vouchers as payment (external or corporate members only)
A voucher buys one standard request, for a print or electronic copy, and can be purchased by individuals from library sites.
- Payment (by voucher) is required, in advance, for every request made.
- One voucher costs £8
Renewals - Renewals cost £3.
- FAQs
-
Frequently Asked Questions
Why hasn't my request been processed yet?
More often than not a request has been held up because either the application form has not been completed fully or the item is available in our collection.
When requesting journal articles bear in mind that it is against Copyright Law to provide a copy of more than one article per part. Ask for a loan of the part containing the articles instead.
I've submitted my request. What happens now?
If a copy can satisfy your request it will be sent to you by Secure Electronic Delivery, where available, to your University e-mail account. Loan items are held at library service desks and you will be notified once the item is available for collection. Occasionally items are loaned to us on the condition that they are consulted only within the library and not for home use. Under no circumstances can we break this rule.
If there is a problem obtaining the item (e.g. the British Library require the source of your reference) then we will contact you as soon as possible. We send out regular reports on the progress of your requests and keep you informed of any progress.
How long does it take?
Most requests are satisfied within 5-10 days though we cannot guarantee this. Electronic copies from mainstream journals and most book chapters PDFs will usually arrive much sooner. If an article or book chapter is available through RapidILL, items will usually be available within 24hrs (Monday - Friday). Older, more obscure material can take much longer, as do items that are ordered from abroad.
How long can I keep the item?
Items from the British Library are sent on loan from three to six weeks. British Library loan periods are the same for all classes of material: i.e. three weeks guaranteed loan from the date of issue, plus an extra 3 weeks' automatic extension if no one else requests the item during this period, i.e. six weeks. Other libraries will set their own borrowing period but most will usually give a minimum of a month. All items are subject to recall by the lending library.
Return of loans
Please return all items that you receive on loan promptly. This is particularly important because we rely on the goodwill of other libraries to lend us material. If you have any problems in returning your loan please contact us immediately. If you fail to return an item on time there is a danger that you could be charged. The British Library will bill us £195 for a replacement copy if items are excessively overdue. Even if the item is returned at a later date the administrative part of the fee (£60) will not be refunded. It is our policy to pass this charge on to the borrower.
Renewals
It may be possible to renew a loan. The current charge for this is £3.00. There is no guarantee that we will get the item renewed but in most cases we will. If you do find that you will need more time please contact us at least 3 days in advance of the return date.
Helpful information and useful links
It may be quicker or more economical to visit other libraries in the local area rather than using the Inter Library Loan service.
The Robert Gordon University Library covers a wide range of subjects and disciplines. It also provides electronic access to the holdings of numerous local libraries that are members of the Grampian Information network. See our SCONUL access pages for more information.JISC Library Hub Discover is a union catalogue that provides free access to the merged online catalogues of many major University, Specialist, and National Libraries in the UK and Ireland, including the British Library.