Pride Month

A course comprising of 60 minutes of in-depth training with films, learner notes and quiz.

Course description:

Inclusion means different things to different people and is sometimes confused with added business burdens and positive discrimination. Yet at its heart, inclusion is fundamentally about making sure that everyone has the same opportunities to achieve in life without being held back by factors such as their ethnicity, age or gender or whether they have a disability. This course simplifies inclusion issues and provides a practical introduction to the key principles for promoting equality in the workplace.

Course objectives:

• What we mean by equality, diversity and inclusion
• The basic provisions of the Equality Act 2010
• The key benefits of having an inclusive working environment
• How to provide a genuinely inclusive and accessible customer experience
• How to put diversity and equality policy into practice

A micro course comprising of a short film split into 4 easily digestible sections with learner notes and quiz.

Course description:

Sexual orientation can be a key aspect of a person’s identity. It can determine not only who someone might be attracted to and be in a relationship with, but also how they see and engage with the world, and how the world engages with them. Although there have been many changes in the law and in society’s attitude towards sexual minorities, such as legalising same-sex marriage, and the recognition of same-sex parents, there are still many barriers and challenges that sexual minorities face. Acts of homophobia and biphobia are common, and indeed being gay, lesbian or bisexual is still illegal in many parts of the world.

Course objectives:

• How and why sexual orientation is fundamental to a person’s sense of identity
• Language, and what we mean by the acronym LGBTQ+
• The challenges and benefits of a person ‘being out’ in the workplace
• Stereotypes, why we use them and the damage they can do
• Policies on sexual orientation inclusion
• How to spot acts of discrimination and how to deal with them
• How we measure progress in sexual minority inclusion
• Steps to ensure that sexual minorities feel comfortable to bring their whole selves to work
• Pride and the customer experience

A micro course comprising of 4 easily digestible sections with learner notes and quiz.

Course description:

It’s estimated that around 4% of the population in Europe and the US could be transgender, non-binary or gender non-conforming. Many trans and non-binary people encounter inappropriate behaviour and a lack of understanding and respect, both at work and in society.  This course provides a unique look at what it’s like to be trans and non-binary in today’s society.

Course objectives:

• People’s personal experiences of being trans and non-binary
• Key terminology around gender identities and the gender spectrum
• Gender transitioning and change of gender expression
• Inappropriate language and behaviour that trans and non-binary people can encounter
• Inappropriate language and behaviour that transgender people can encounter
• How to behave appropriately and respectfully towards trans and non-binary customers, clients and colleagues

A micro course comprising of 4 easily digestible sections with learner notes and quiz.

Course description:

Knowing how to support your trans and non-binary staff and create a respectful and safe environment for them is key to promoting their own personal well-being and ensuring that your organisation manages to harness and nurture the very best talent. This course provides an essential toolkit for managers in managing and supporting trans and non-binary staff.

Course objectives:

• The importance of supporting your trans and non-binary staff and workers
• How to draw up workplace policies that support trans and non-binary people
• How to support an employee through gender transition or change in gender expression
• The role of LGBT+ support groups and ally networks
• How insurance company have approached issues around supporting and managing their trans and non-binary staff