Printing, Copying and Scanning

Send your output to a holding queue, then print from this queue at any MFD or printer.

To log in, simply hold your student ID card against the LOG IN sticker.Select the documents you want to print. Collect your printed documents and log out.

Yes!

For guidance on printing, photocopying, and scanning, and setting up your personal laptop or mobile device to print, see our user guides on Toolkit.

• There are many active MFDs and printers on campus. You’ll find these in or near to most PC classrooms and clusters and in some public areas. In addition, there are MFDs on each floor of the Sir Duncan Rice Library, with the exclusion of Floor 5 which is designated as a silent floor. See our list of printers to find an active device near you.
   
  • Locations of all printers on campus (October 2024)

Yes!

Use the PaperCut web print service to upload or email your files to the University’s print queues from your tablet, mobile phone or laptop when you’re on the move. Then all you have to do is print your documents on any networked MFD.

Note: Unfortunately, it is not possible to specify a page range when printing from the PaperCut web print service. You can only print an entire document. However, if you only need to print one or two pages, or a range of pages, there are workarounds.

See our user guide to get started.

Please report any faults you encounter with a printing device - be it with card readers, low toner or mechanical failure.

To report a fault, scan the QR code on the MFD to report it directly to our supplier, Carbon. Alternatively, you can report if to the Service Desk via myit.abdn.ac.uk or servicedesk@abdn.ac.uk

You have a printing budget from which charges for all printing and copying are deducted. Our user guide on Toolkit contains current charges, and information on how to top up your budget.

Each time you use your student ID card to print or photocopy, the cost is deducted automatically from your printing budget. As long as your budget remains in credit you can print.

New students start off with an initial print budget of £1.

Check your balance and top up online using the PaperCut print service.

• On classroom PCs, click the PrintManage Desktop shortcut
• On personal laptops/PCs or mobile devices, open a web browser and go to https://printmanage.abdn.ac.uk/

You will need to login to the system using your University username (e.g. u01abc01) and password.

Choose to make a payment of £1, £2, £5, £10, or £20.

Pay by Visa, Visa debit, or MasterCard.

Our user guide on Toolkit contains information on current charges and how to top up your budget.

When you run out of credit, MFDs will display a ‘Credit too low’ message and your items will not print.

Time to top up your print budget!

There are two ways you can do this.

Method 1

• Swipe into the MFD in the usual way and view your print queue.
• At the top left of the display, you'll see your name, the number of documents in your print queue, and the amount of credit remaining in your budget.
• So the student in the example below has £0.93 (93 pence) remaining credit.
  

Method 2

• Log into the PaperCut print service
• You should see the Summary screen - if not, select Summary on the navigation menu.
• Your remaining credit is displayed in the Balance box
• You can also select Transaction History to see a list of your recent transactions and the cost of each.

Yes. There are two ways you can do this.

Method 1

• Swipe into the MFD in the usual way and view your print queue.
• To the immediate left of your document name and details, you'll see a figure. This is the charge for printing that document.

Method 2

• Log into the PaperCut print service and select Jobs Pending Release from the navigation menu to view your print queue.
• The cost of your print job is displayed in the Cost column.

Yes!

If you have damaged, illegible, or otherwise spoiled printouts due to printer malfunction, you are entitled to a refund on your print budget.

Great! What do I need to do?

Just bring your spoiled printouts to one of the IT Service Desks and we will credit your print budget.

We will need to know when and where you were printing – i.e. date, approximate time, and location – and, if possible, the title of your document and how many pages you were printing.

This makes it easier to track your output in our print queues so we arrange credit more quickly, and also allows us to report major faults to our print provider Carbon if necessary.